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HCIF & PASHRM Spring Conference

Thursday, April 4, 2019
7:45 am-12:00 pm
ECRI Institute, 5200 Butler Pike, Plymouth Meeting, PA

Register (CLICK HERE)

Join us the morning of April 4, 2019 for the Health Care Improvement Foundation (HCIF) and Philadelphia Area Society of Healthcare Risk Management (PASHRM) Spring Conference. This Spring Conference will address the region's pertinent quality, safety, and risk topics. Registration is limited to four people per hospital or organization due to space availability. For questions, please contact Liz Owens (


A Systematic Approach to Building a Culture of Safety and High Reliability Care

Michael Leonard, MD, is a founder of Safe & Reliable Healthcare. He is also a cardiac anesthesiologist by training, who spent 20 years with Kaiser Permanente, both as a practicing clinician and leader, and 10 years as the National Physician Leader for Patient Safety. In 1999, he helped Kaiser forge a collaborative relationship with Dr. Robert Helmreich’s Human Factors Research Project, to work on the application of human factors teamwork and communication training into healthcare. Dr. Leonard is an Adjunct Professor of Medicine at Duke University School of Medicine.

Dr. Leonard has a deep interest in culture, leadership, teamwork and reliability in diverse areas of clinical practice. He has taught extensively in high-risk areas such as surgery, obstetrics, critical care and others to enhance safety. He is a faculty member of the Institute for Healthcare Improvement, and has helped train over 2000 patient safety officers. Dr. Leonard is keenly interested in the concept of High Reliability Healthcare, the influence of culture on organizations, and building an environment of continual learning and improvement.

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